ACM CRC | Privacy Policy

Privacy Policy

About this policy

This website privacy policy explains how we use any personal data we collect about you when you use this website and/or any internal business tools provided or utilised by Australian Composites Manufacturing CRC (ACM CRC).

Please read this website privacy policy carefully. If you have any questions about it, you can contact us as described in below.

This privacy notice specifically applies to circumstances where you have accessed our website (https://www.acmcrc.com/) and/or any of our internal business. Throughout this policy we refer to this as the “Website”.

ACM CRC is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

You do not have to provide any information to use the Website. Personal Information is information or an opinion that identifies an individual. When using the Website, we collect your personal data under the following circumstances. When we collect this data, we rely upon your consent. This consent can be withdrawn by you at any time. Examples of Personal Information we collect includes names, addresses, email addresses, phone and fax numbers.

This Personal Information is obtained in many ways including:

Any forms that we publish that you choose to complete;
Electronically, such as information you provide through our website www.acmcrc.com (for example when register to receive email communications, enter into one of our competitions, visit our website or otherwise interact with us);
By mailed correspondence, email and telephone;
Through the use of cookies embedded on our website.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our partners and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

We also use a range of social media channels such as Facebook, X (formerly Twitter), YouTube, Pinterest, Medium, LinkedIn and Instagram (“Social Media”) to distribute news, announcements, promotions, share our partner work and to address community enquiries.

If you submit or post comments, images, tweets, recordings or other personal content for public display on Social Media, that information may be available for anyone in the world to read, view or comment on.

You should check the Social Media’s website for their individual privacy policies. We may also collect data from Social Media to provide relevant marketing to you and to keep track of and get reports on how you interact with us on Social Media.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties.

In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

Third parties where you consent to the use or disclosure; and
Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

We are required to keep certain information for certain periods of time in order to comply with legal and regulatory obligations. We minimise the amount of data we retain, and de-identify it to protect individuals being identified.

Cookies

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit. This can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience. We use cookies for many purposes. We use them, for example, to collect some statistical information.

The insights we gather from this data are used to improve the existing content according to the needs and expectations of our website visitors. We do not use this information to personally identify you.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

You are ultimately in control of your browser’s dealings with cookies. Most browsers are by default set to accept cookies however, you may set your web browser to disable cookies when visiting our website. However, some website functions may be unavailable if you choose to do so.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

ACM CRC will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.

If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Data Breach

Whilst we will do everything in our power to protect your Personal Information and ensure compliance with this Privacy Policy, in the unlikely event that we have reasonable grounds to believe an eligible data breach has occurred (in accordance with the Privacy Act), we will promptly notify the Office of the Australian Information Commissioner and any individual at risk of serious harm.

In such circumstances, we will follow our internal plan which will facilitate a swift response to the breach and ensure that all our legal obligations are met.